Igniting Workplace Enthusiasm

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Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive, steady, and profitable results.

Dale Carnegie's original body of knowledge has been constantly updated, expanded and refined through nearly a century's worth of real-life business experiences. The 160 Carnegie Managing Directors around the world use their training and consulting services with companies of all sizes in all business segments to increase knowledge and performance. The result of this collective, global experience is an expanding reservoir of business acumen that our clients rely on to drive business results.

Headquartered in Hauppauge, New York, Dale Carnegie Training is represented in all 50 of the United States and over 80 countries. More than 2700 instructors present Dale Carnegie Training programs in more than 25 languages. Dale Carnegie Training is dedicated to serving the business community worldwide. In fact, approximately 8 million people have completed Dale Carnegie Training.

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills and practices they need to add value to the business. Connecting proven solutions with real-world challenges, Dale Carnegie Training is recognized internationally as the leader in bringing out the best in people.

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As part of our ISO 9001 certification and Dale Carnegie Training’s commitment to quality, we measure the effectiveness of our training. In an ongoing global survey on customer satisfaction, 99 percent of Dale Carnegie Training graduates express satisfaction with the training they receive.


Q&A: How to Think on Your Feet under Pressure

Have you ever watched a high-pressure press conference when reporters are asking tough questions and are receiving tough answers? Such high-pressure situations are uncommon, but it is likely that you will be asked at some point to participate in a question and answer session. Here are some ways that you can prepare for your next question and answer session.

  • Be mentally ready -- Avoid negative self-talk like, "I hope he doesn't ask me anything like that." Replace doubt and fear with a positive anticipation of a chance to make a positive impact and good impression.
  • Know your material - Being prepared to talk on your topic will go a long way to making you feel comfortable presenting.
  • Get into an example immediately - This will help keep your answers flowing freely. Personnel experiences are easy to recount, even in impromptu situations. Using an example will allow you to get into the swing of speaking and help eliminate jitters. An example will also help you immediately engage your listener's attention.
  • Speak with animation and force - When you speak with energy and forcefulness, your external animation will have a beneficial effect on your mental process. Once your body is animated, your mind will function at a rapid pace.
  • Keep on Topic - If the focus shifts off topic, make sure to bring it back to the main points of the topic.


404 BNA Dr STE 105, Nashville, TN 37217, US
P:(615) 399-5101

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The Nashville office proudly serves all of Tennessee. We specialize in sales training and management courses, including customer service training, management consulting, leadership seminars and more.
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