Igniting Workplace Enthusiasm
 
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Leadership

Confident, Assertive, In Charge: Developing the Attitudes of Leadership

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership.

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

Leadership Training For Managers

Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.

Leadership Training for Managers (3 Day)

The business world has changed! Instead of pushing people to achieve, successful leaders pull people to succeed, requiring a new skill set to make it to the top. Learn how to stop managing and start leading, to play a vital part in your organization's future. A good manager is not always a good leader.

Leadership Training for Managers Free Session

If you would like to learn more about the Dale Carnegie Training approach to leadership, please register today for the first session of our Leadership Training for Managers Course...FREE.

Step Up to Leadership

In the powerful, action-packed One Day Seminar you will learn how to stop pushing employees to get the job done and start pulling them to peak performance.

 

Q&A: How to Think on Your Feet under Pressure

Have you ever watched a high-pressure press conference when reporters are asking tough questions and are receiving tough answers? Such high-pressure situations are uncommon, but it is likely that you will be asked at some point to participate in a question and answer session. Here are some ways that you can prepare for your next question and answer session.

  • Be mentally ready -- Avoid negative self-talk like, "I hope he doesn't ask me anything like that." Replace doubt and fear with a positive anticipation of a chance to make a positive impact and good impression.
  • Know your material - Being prepared to talk on your topic will go a long way to making you feel comfortable presenting.
  • Get into an example immediately - This will help keep your answers flowing freely. Personnel experiences are easy to recount, even in impromptu situations. Using an example will allow you to get into the swing of speaking and help eliminate jitters. An example will also help you immediately engage your listener's attention.
  • Speak with animation and force - When you speak with energy and forcefulness, your external animation will have a beneficial effect on your mental process. Once your body is animated, your mind will function at a rapid pace.
  • Keep on Topic - If the focus shifts off topic, make sure to bring it back to the main points of the topic.
 

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The Nashville office proudly serves all of Tennessee. We specialize in sales training and management courses, including customer service training, management consulting, leadership seminars and more.
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