Igniting Workplace Enthusiasm
Change Management

Confident, Assertive, In Charge: Developing the Attitudes of Leadership

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership.

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

Leadership Training For Managers

Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.


Q&A: How to Think on Your Feet under Pressure

Have you ever watched a high-pressure press conference when reporters are asking tough questions and are receiving tough answers? Such high-pressure situations are uncommon, but it is likely that you will be asked at some point to participate in a question and answer session. Here are some ways that you can prepare for your next question and answer session.

  • Be mentally ready -- Avoid negative self-talk like, "I hope he doesn't ask me anything like that." Replace doubt and fear with a positive anticipation of a chance to make a positive impact and good impression.
  • Know your material - Being prepared to talk on your topic will go a long way to making you feel comfortable presenting.
  • Get into an example immediately - This will help keep your answers flowing freely. Personnel experiences are easy to recount, even in impromptu situations. Using an example will allow you to get into the swing of speaking and help eliminate jitters. An example will also help you immediately engage your listener's attention.
  • Speak with animation and force - When you speak with energy and forcefulness, your external animation will have a beneficial effect on your mental process. Once your body is animated, your mind will function at a rapid pace.
  • Keep on Topic - If the focus shifts off topic, make sure to bring it back to the main points of the topic.

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